Cancellation Policy

Name: Deer Donna
Address: Village, 231/1, Semalchor, Bail Parao, Fatehpur Range, Uttarakhand 263139, Fatehpur Range, Uttarakhand, IN
Telephone: +919389556892

This page explains how cancellation and date-change requests are handled for guests who contact Deer Donna directly through the website, phone, email, or WhatsApp.

Last updated: August 11, 2026

Confirm Terms Before Payment

Room availability, tariffs, advance payment requirements, inclusions, and cancellation windows can vary by travel date, room category, season, event requirement, and offer. Guests should confirm the exact booking terms with the reservation team before making any payment.

Cancellation Requests

To request a cancellation, contact the resort using the same phone, WhatsApp, or email details used for the booking inquiry. Please include the guest name, booking date, planned check-in date, room category, and payment reference if applicable.

Date Changes

Date-change requests are subject to room availability and current tariffs for the new dates. A tariff difference may apply for weekends, holidays, peak season, private events, or changes in guest count.

Refunds and No-Shows

Refund eligibility depends on the terms confirmed at the time of booking. No-show bookings, late cancellations, and event-related reservations may have stricter rules. Any approved refund is processed through the method and timeline shared by the resort team.

Contact

For cancellation or date-change support, contact Deer Donna at deerdonna@gmail.com or +919389556892.